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Tenant handbook

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Tenant handbook

Our tenant handbook should be the first place you check for advice on your tenancy with us. It contains details about our commitment to you and your responsibilities as one of our customers. You can download and view a pdf copy of the current tenant handbook by clicking on the link below.

Tenant Handbook
Our tenant handbook gives you the information you need to manage your tenancy.
9.9MiB
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Berwickshire Housing Association
55 Newtown Street
Duns
Berwickshire
TD11 3AU
Telephone 0800 652 8104
Email Address info@berwickshirehousing.org.uk
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Scottish Charity No. SC042342
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  • Your home
    • Your money
      • Benefits help
      • Paying your rent
      • 2024/25 is a 53 week year
      • Consulting you on your rent
    • Maintaining your home
      • BHA Repairs Service
      • Report a repair
      • Annual safety inspections
    • Your tenancy
      • Tenant handbook
    • Your feedback
      • Tell us what you think
  • Find a home
    • Find a home
      • Homes to let
      • How to apply for a home
      • Mutual exchange
    • More about our homes
      • Where are our homes
      • Independent living
  • BHA Customer guides
    • Guides
      • Condensation, damp & mould
      • Be winter ready
      • Flooding
      • How we handle complaints
      • Useful phone numbers
  • Our community
    • Our community
      • Our Neighbourhood Managers
      • Supporting our communities
      • Borders Housing Network
    • Get involved
      • Get involved
      • Become a Board Member
    • Our developments
      • New homes at Springfield
      • Our community windfarm
      • Bumblebee sensory garden at Station Court
      • Duns Community Garden
  • BeFriend
    • BeFriend
  • About us
    • About us
      • What we do
      • Our subsidiaries
      • BHA Five-year Business Plan (2023-2028)
      • Business Plan Progress Report Yr 1
    • Meet our team
      • Our Executive team
      • Our Board Members
      • Become a Board Member
    • Our performance
      • How we are performing
    • Governance
      • How we are governed
      • Freedom of information
      • Scottish Housing Regulator
  • News
  • What’s on
  • Careers
  • Media
  • Contact us